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Frequently Asked Questions
How do I upload a document securely?
Open the Documents section and drag files into the upload area. All files are encrypted before transmission.
When can I expect a response from my attorney?
Counsel responds to secure messages within one business day. Urgent matters should be flagged accordingly.
How are my communications protected?
All messaging within the portal is end-to-end encrypted and protected by attorney-client privilege.
How do I update my payment method?
Visit Billing & Invoices → Payment Methods to add or replace a card on file.